To our valued GateHub community,
As we continue to expand our global reach we are making changes to improve the user experience of our platform.
In the last few months, our support system was faced with an overwhelming influx of support request which resulted in a large backlog.
We are currently working on our backlog in order to respond to every request as accurately as possible.
In order to prevent delays in the future, we have focused on optimizing the support process and user experience.
We thank you for enduring with us as we continue to do our best to provide an outstanding service.
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